People interacting with a touchscreen exhibit in a modern, dimly-lit exhibition space with a large model creature suspended above.

Customer feedback form

The Western Australian Museum welcomes your feedback, whether it is a comment, compliment, request for information, or complaint.

If you request for a response to your feedback or you make a complaint, we will:

  • ensure you are treated fairly and with respect;
  • aim to provide a response or have the complaint resolved, or advise you of the reason for any delay;
  • respect your privacy and keep information about you confidential.

For further information about how your feedback will be processed, you can either

National Relay Service 

About the National Relay Service (NRS) 

You can contact the Museum through the National Relay Services, as follows: 

  • TTY/voice calls – 133 677
  • Speak and Listen – 1300 555 727

Your feedback

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You may like to use our feedback form for children and young people.

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The WA Museum may collect your personal information according to responsible, ethical and legal principles. Depending on the nature of your engagement with the Museum, this information may be used to provide services, manage bookings and enquiries, deliver programs and events, and enhance the visitor experience. If considered appropriate, your information may be shared within the WA Museum and with trusted third-party providers where necessary to support these activities, or as authorised by law. Further information about how we manage personal information is available in the full Collection Notice at https://museum.wa.gov.au/collection-notice