Contact the WA Museum

Our contact information

Our Reception staff are available via phone and email from 9am – 5pm Monday to Friday, and from 9am – 1.30pm on weekends. Due to an increased volume of customer enquiries, please allow two business days for us to respond to your email.

Use the following details to get in contact with the Western Australian Museum:

For invoicing purpose:

  • ABN: 95 249 517 733
  • Mailing address: Locked Bag 49, Welshpool DC, WA 6986

 

Offers of donation

For offers of donation, please fill out the below form and return it via email to reception@museum.wa.gov.au

Offer of donation form

Feedback

The Western Australian Museum welcomes your feedback, whether it is a comment, compliment, request for information, or complaint.

Customer feedback form   Online form for children and young people

See our Customer Service Charter about the different ways on how to provide your feedback, or email us at feedback@museum.wa.gov.au.

If you request for a response to your feedback or you make a complaint, we will:

  • ensure you are treated fairly and with respect;
  • aim to provide a response or have the complaint resolved, or advise you of the reason for any delay;
  • respect your privacy and keep information about you confidential.

For further information about how your feedback will be processed, you can either